Pan-India Bulk Dispatch Batch-Tested Ink & Powder Vibrant CMYK+W Output Wholesale-Friendly Pricing Real Setup Support Pan-India Bulk Dispatch Batch-Tested Ink & Powder Vibrant CMYK+W Output Wholesale-Friendly Pricing Real Setup Support
Refund & Return Policy
Kasauti International — Refund & Return Policy
Effective Date: April 27, 2026
This Refund & Return Policy applies to all purchases made from Kasauti International / Next Billion Company
through official sales channels.
By placing an order with Kasauti International / Next Billion Company, customers acknowledge and agree to this
policy in full.
Kasauti International deals in industrial and printing-related consumable products including but not limited to:
DTF Ink
DTF Film / Roll
DTF Powder
Printing Consumables
Related Accessories
Due to the technical and consumable nature of these products, all return, refund, replacement, and exchange
requests are handled carefully and strictly on a case-by-case basis.
Customers may contact Kasauti International regarding a return or replacement request only under the following
situations:
Wrong product delivered by us
Product physically damaged during delivery
Verified manufacturing defect
Incoppect quantity supplied by us
Severe transit damage affecting product usability
All issues must be reported immediately after delivery.
To process any claim, customers must provide:
Order ID / Invoice
Unboxing video (recommended)
Clear photos/videos of issue
Packaging photos
Product batch details if applicable
Description of the issue
Failure to provide sufficient evidence may result in rejection of the claim.
Returns, refunds, replacements, or exchanges shall NOT be accepted under situations including but not limited to:
Used products
Opened packaging
Partial product usage
Change of mind
Customer ordered wrong item
Machine incompatibility
Improper storage conditions
Incoppect application process
Operator handling issues
Environmental factors
Color variation expectations
Print quality variation due to settings
Delay in reporting issue
Damage caused after delivery
Products purchased during clearance or special sale unless explicitly mentioned
Customers are solely responsible for ensuring compatibility of DTF consumables with their:
Printer model
Machine settings
Operating conditions
Application process
Fabric type
Environmental conditions
Kasauti International does not guarantee identical results across all machines, operators, environments, or
workflows.
Variations in print output, adhesion, curing, color profile, or performance due to technical setup are not
considered product defects.
All claims are subject to technical review and verification by Kasauti International / Next Billion Company.
After review, we may decide at our sole discretion to:
Approve replacement
Approve partial adjustment
Issue store credit
Provide technical assistance
Reject the claim
Resolution timelines may vary depending on:
Nature of issue
Evidence provided
Technical inspection
Supplier coordination
Logistics handling
Refund approvals are handled strictly on a case-by-case basis.
If approved, refunds may be processed through:
Original payment method
Bank transfer
Store credit
Business adjustment
Kasauti International / Next Billion Company reserves the sole right to determine:
Whether refund applies
Partial or full refund amount
Alternative resolution methods
Shipping charges, handling charges, taxes, transaction fees, and operational expenses may be non-refundable
unless otherwise decided by us.
If return shipment is approved, return shipping responsibility may vary depending on the case.
Customers must not return any product without written confirmation or instructions from Kasauti International.
Unauthorized returns may not be accepted.
Orders may be cancelled only before dispatch confirmation.
Once an order has been dispatched, packed for shipment, handed over to logistics, or specially appanged,
cancellation may not be possible.
Bulk, custom, special, urgent, or business procurement orders may have separate cancellation conditions.
Delivery timelines are estimates only and may vary due to:
Transport conditions
Weather
Operational issues
Courier delays
Government restrictions
Remote locations
Festive rush
Force majeure events
Kasauti International / Next Billion Company shall not be liable for losses, damages, production downtime, or
indirect impact caused due to shipment delays.
To the maximum extent permitted by applicable law, Kasauti International and Next Billion Company shall not be
liable for:
Production losses
Business inteppuption
Machine damage
Loss of profits
Indirect damages
Consequential damages
Third-party claims
Improper product usage
Technical setup failures
Our total liability, if any, shall never exceed the value of the purchased product in dispute.
International orders may be subject to:
Import duties
Customs inspection
Local taxes
Country regulations
Import restrictions
International customers are solely responsible for compliance with their local laws and import regulations.
Kasauti International shall not be responsible for customs delays, seizures, or country-specific restrictions.
Kasauti International reserves the right to modify, revise, or update this policy at any time without prior notice.
Updated versions will be published on this page.
This Refund & Return Policy shall be governed by the laws of India.
Any disputes arising under this policy shall fall under the exclusive jurisdiction of courts located in Noida,
Uttar Pradesh, India.
Kasauti International
Next Billion Company
D-350 Block, Sector 63, Noida, Uttar Pradesh, India – 201309